1. What are your rates?
On-site: We charge on an hourly basis with a one hour minimum.
Remote: We charge on a half-hour basis with a half-hour minimum.
Call today and take advantage of our free estimates!

2. Is there a traveling or commuting fee?
No. Any commuting is on our dime and our time.

3. How long will my service call take?
There's really no way we can guarantee an exact time frame until one of our technicians can assess the entirety of the job. However, an average service call rarely exceeds 2 hours.

4. Is your work guaranteed?
Yes. If we're not able to alleviate your problem, you will not be charged. It's that simple!

5. Is it possible to drop off my system(s) instead?
No. Our business is committed to providing our services at your location and at your convenience. In some cases it may be necessary to move your system(s) and/or relevant equipment off-site for repairs.

6. What should I do if I need to cancel or reschedule my appointment?
We understand that unforeseen circumstances do occur, however, we ask that you kindly notify us of any appointment cancellations or reschedules at least 24 hours in advance.

7. Do you sell service contracts?
Yes, we do offer service contracts based on hourly blocks of time. Please call our main office at
(310) 601-7830 for more information.

8. How long has Techs 2 Go been in business?
We've been providing quality service to the Greater Los Angeles area since 1999.